Privacy Policy

This Privacy Policy describes how Align Family Health & Wellness Center (“we,” “us,” or “our”), with branches located at 12616 W 62nd Terr, Ste 112 Shawnee, Kansas 66216 and 614 NW Englewood Road, Kansas City, Missouri 64118, collects, uses, and discloses information in connection with your use of our website, https://alignfamilyhealth.com, and the services we provide.

1. Introduction and Scope

By accessing or using our website and services, you agree to the terms of this Privacy Policy. As a Health & Wellness Center, we are committed to protecting the privacy and security of your personal information, including information classified as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). This policy is effective as of November 12, 2025.

2. Information We Collect

We collect various types of information from and about users of our website and services:

A. Directly Provided Information

• Contact Information: Name, email address, phone number, and mailing address when you book an appointment, fill out a contact form, subscribe to a newsletter, or participate in surveys.
• Health and Medical Information (PHI): Information related to your past, present, or future physical or mental health, treatments, and payment for health care services. This is primarily collected through patient intake forms and during the provision of our clinical services, but may be initiated via secure forms on our website.
• Financial and Payment Information: Information required to process payments for services, such as credit card details or insurance information.

B. SMS Communication Consent

By providing your phone number and submitting this form, you consent to receive text messages from Align Family Health & Wellness Center about appointment confirmations, scheduling changes, health tips, and occasional promotional offers. Message frequency may vary. Message and Data Rates may apply. Reply STOP to opt out of further messaging and HELP for assistance or call +1 913-225-9783 | +1 816-293-9625. Our Privacy Policy and Terms can be viewed here: https://alignfamilyhealth.com/privacy-policy/

C. Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Usage Data: Details of your access to and use of the website, including traffic data, location data, logs, and other communication data.
• Device and Browser Information: IP address, operating system, browser type, device identifiers, and referring web pages.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other similar technologies (see Section 6).

3. How We Use Your Information

We use the information we collect for the following purposes:

4. Disclosure of Your Information

We may disclose your personal information and PHI in the following circumstances:

• To Our Workforce: To our employees, contractors, and affiliates who need the information to provide services or manage our operations.
• Business Associates: To third-party vendors and contractors (known as “Business Associates” under HIPAA) who perform functions on our behalf (e.g., billing, IT support, payment processing). We require these partners to protect your information under the terms of a Business Associate Agreement.
• For Treatment, Payment, and Operations (TPO): As described in Section 3, we share PHI to facilitate TPO.
• Legal Requirements: When required to do so by law, court order, or legal process, including responding to any government or regulatory request.
• Marketing & Communications: We may use non-PHI information to communicate with you about our services, promotions, or events. We will not use or disclose your PHI for marketing without your written authorization.

5. Compliance with HIPAA

Align Family Health & Wellness Center is a Covered Entity under HIPAA. This means we are legally required to maintain the privacy of your Protected Health Information (PHI) and to provide you with a Notice of Privacy Practices (NPP), which details your rights and our obligations regarding the use and disclosure of your PHI.

• Your Rights: You have the right to request access to and copies of your PHI, request amendments to your PHI, request an accounting of disclosures, request restrictions on certain uses and disclosures, and request confidential communications.
• Our Notice of Privacy Practices (NPP): Our NPP provides a more detailed explanation of these rights and practices. A copy of our NPP is available at both clinic locations and can be requested via the contact information below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

• Cookies: Small files placed on your device. They help us analyze web traffic, remember your preferences, and improve your experience.
• Analytics: We use third-party tools (like Google Analytics) to collect information about how you use our site. This data helps us understand user behavior and improve our content.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the site may then be inaccessible or not function properly.

7. Data Security

We have implemented measures designed to secure your personal information, including PHI, from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Physical, technical, and administrative safeguards to protect electronic PHI.
• Use of secure, encrypted connections (SSL/TLS) for data transmission via the website.

Note: The transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

10. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, or to file a complaint regarding our use or disclosure of your PHI, please contact us at:1

Align Family Health & Wellness Center

• Email: info@alignfamilyhealth.com
• Phone: +1 913-225-9783 and +1 816-293-9625
• Mailing Address (Shawnee Branch): 12616 W 62nd5 Terr, Ste 112 Shawnee, Kansas 66216